Computer Running Slow or Won't Start? Let's Fix That.

Remote computer troubleshooting for Windows PCs — pricing agreed before any session begins.

Same-day remote assistance available
Speak to a Technician Request Help Online

Paid independent service. Pricing explained before any session. No obligation until you agree.

This Service Is Ideal For:

  • Home Windows PC users
  • Laptops running slow or crashing
  • Computers with software errors
  • Windows update or boot issues
  • Small office desktop setups
  • Software install problems

Remote Computer Troubleshooting

Our technicians connect remotely to diagnose and resolve common software, configuration, and performance issues on Windows-based computers. We primarily support Windows PCs and laptops.

Windows-based PCs primarily Must power on & connect to internet Sessions typically 30–90 min

Common Computer Problems We Address

Slow Performance

High CPU/memory usage, sluggish startup, and long load times.

Software Errors & Crashes

Program crashes, installation failures, and Windows update errors.

Security Pop-ups & Warnings

Suspicious alerts, unwanted pop-ups, and basic threat guidance.

Internet & Network Setup

Connectivity issues and basic network configuration assistance.

Email & Account Issues

Email setup, login failures, and basic account access guidance.

Printer Connectivity

Printer not detected, offline errors, wireless setup. See dedicated printer help →

What to Expect During a Session

1

Issue Review

Describe your problem. We confirm it's within remote support scope.

2

Price Confirmation

Session fee stated clearly. No work begins until you agree.

3

Secure Connection

Temporary remote access with your consent. You can end it anytime.

4

Resolution & Handoff

We work on the issue and explain what was done.

Most sessions: 30–90 minutes Device must power on and reach the internet

Why Choose Independent Support?

Our technicians assist home users and small offices across the United States with common computer issues.

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No Store Appointments

Connect remotely from your home — no drives, no wait times, no hassle.

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One-Time Payment

Pay once, for the session only. No subscriptions or recurring charges.

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Full Visibility

You watch every action on your screen and can disconnect at any point.

What We Do Not Cover

Remote-only software support — we do not:

  • Repair hardware (screens, keyboards, motherboards)
  • Make in-home or in-store visits
  • Support devices that cannot boot or reach the internet
  • Handle manufacturer warranty claims
  • Provide ongoing subscription-based plans

Boot requirement: Your computer must be able to power on and connect to the internet for remote access. Devices that cannot boot require in-person hardware service.

Ready to Get Your Computer Fixed?

Call now — pricing confirmed before any session starts.

Call for Support

Paid independent service. No obligation until pricing is agreed.

Prefer a Callback?

Paid service. Pricing discussed before session.

Quick Questions

Yes. Remote support requires that your computer powers on, connects to the internet, and that you can see the display. Devices that cannot boot require in-person hardware service.
Our primary focus is Windows-based PCs and laptops. Mac support may be limited — please confirm when you contact us.
Yes. The session fee is always communicated and agreed upon before any remote connection is made. No surprises.
Related: Remote Support → Tech Support USA → Printer Help →